Online Services

We want to make interacting with the town easier and more convenient for you! Share your ideas on how you would improve online services with the town.

Think of online services as transactions and interactions that are done on the Internet and often accessible through websites, web services, smartphones, apps, and social networks. Some examples we came up with include:
• searching information (registers, lists, databases)
• registering for a program or booking a facility
• requesting services and/or reporting problems
• applying for and/or tracking permits
• public consultation and engagement
• payment and invoicing

We look forward to hearing your ideas! You have ten votes (maximum three votes per idea), so use them to show support for your favourite idea(s). Remember to visit often. You can always change your vote as new ideas come in.

Thanks for sharing! Now let’s get started.

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  1. Newsletters / E-mail Communications

    I'm not sure if there's an e-mail newsletter. I couldn't find one on the site. Personally, I think the best thing you could do is make a point of having residents, both new and old, register their e-mail address, physical address and other pertinent details with you so that you can begin to build out notifications on community events, notify people when it's time to vote, build a strong volunteer base, and leverage your database in order to conduct online surveys and gather opinions and feedback. As you roll out new services, you can notify users and allow them to…

    3 votes
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    0 comments  ·  My Account Personalization  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer personal account on oakville.ca

    Allow customers to create their own single login account on the town’s website, with access to all online town services. Personal account would include a record of previous transactions, including property tax information, service requests, program registration, etc.

    9 votes
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