Online Services

We want to make interacting with the town easier and more convenient for you! Share your ideas on how you would improve online services with the town.

Think of online services as transactions and interactions that are done on the Internet and often accessible through websites, web services, smartphones, apps, and social networks. Some examples we came up with include:
• searching information (registers, lists, databases)
• registering for a program or booking a facility
• requesting services and/or reporting problems
• applying for and/or tracking permits
• public consultation and engagement
• payment and invoicing

We look forward to hearing your ideas! You have ten votes (maximum three votes per idea), so use them to show support for your favourite idea(s). Remember to visit often. You can always change your vote as new ideas come in.

Thanks for sharing! Now let’s get started.

How can we improve online services at the Town of Oakville?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. "While you Wait" active living proposal

    As a parent of young children, when I take them to their recreational activities, I sit around and watch them play/learn while I wait. With while “While you Wait” physical activities, parents/guardians who prefer to use the time to get active (like their children are doing) could get an opportunity to workout at the same time that their children are participating in activities. This saves them time and gets them active promoting healthy living.

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Service Requests and Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    • Do not waste money on a new library - Oakville has plenty of libraries. Let's make full use of online books to save $200 million!!

      Why spend 200 million on a new Oakville library when we already have a number of facilities. Let's make full use of online technology for books. A new library is simply a horrible waste of money.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Open data  ·  Flag idea as inappropriate…  ·  Admin →
      • Newsletters / E-mail Communications

        I'm not sure if there's an e-mail newsletter. I couldn't find one on the site. Personally, I think the best thing you could do is make a point of having residents, both new and old, register their e-mail address, physical address and other pertinent details with you so that you can begin to build out notifications on community events, notify people when it's time to vote, build a strong volunteer base, and leverage your database in order to conduct online surveys and gather opinions and feedback. As you roll out new services, you can notify users and allow them to…

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  My Account Personalization  ·  Flag idea as inappropriate…  ·  Admin →
        • Use Google Maps for the Ward Boundary Map

          I think, rather than the map you currently use to display the ward boundaries, you could use Google maps to mark the boundary lines, which would allow users to enter their address and see which ward they fall within. (Particularly useful if you are a new resident.)

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Search functions  ·  Flag idea as inappropriate…  ·  Admin →
          • Look at City of Waterloo's Pingstreet Application....excellent idea

            Look at City of Waterloo's Pingstreet Application....excellent idea...Can Oakville get this...it does events, parking considerations, mayor council for my property and hospital wait times

            50 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Make an app for the transit schedules

              schedules could be on all smart phones

              14 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
              • Make a smartphone app

                Make an app that could find parking at all of the municipal parking lots, find services nearby, maybe view council minutes and etc. on the go. I've seen other towns with this, how about Oakville had one?

                23 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                • begin program registration at midnight instead of 9am to avoid the frustration of not being able to log in - as they do in Mississauga

                  begin program registration at midnight instead of 9am to avoid the frustration of not being able to log in - as they do in Mississauga

                  5 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Registrations and Rentals  ·  Flag idea as inappropriate…  ·  Admin →
                  • 3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Open data  ·  Flag idea as inappropriate…  ·  Admin →
                    • Modernize public meetings

                      Use technologies including web streaming and online meeting tools to allow people to participate in public meetings without being physically present.

                      15 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Meetings and Consultations  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make payments online

                        Provide the ability to make all payments to the town online.

                        12 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Transactions and Payments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Open data

                          Make town data open and available to the public.

                          23 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Open data  ·  Flag idea as inappropriate…  ·  Admin →
                          • Offer personal account on oakville.ca

                            Allow customers to create their own single login account on the town’s website, with access to all online town services. Personal account would include a record of previous transactions, including property tax information, service requests, program registration, etc.

                            9 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  My Account Personalization  ·  Flag idea as inappropriate…  ·  Admin →
                            • User-friendly maps

                              Offer a mapping tool that is easier to use.

                              8 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Maps  ·  Flag idea as inappropriate…  ·  Admin →
                              • Enhance program registration (iris)

                                Make it easier to search and find available programs. Search for drop-in programs online. Manage memberships online.

                                7 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Registrations and Rentals  ·  Flag idea as inappropriate…  ·  Admin →
                                • Book a facility

                                  Search for, book and pay for town facilities (such as ice pads, sports fields, meeting rooms, birthday parties, picnic spots).

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Registrations and Rentals  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Smartphone apps to report problems to the town

                                    Mobile/smartphone applications that residents can use to send a request or report a problem to the town.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Service Requests and Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Report a problem or request a service online — e.g., fix a pothole, report an overflowing garbage can

                                      Online forms to allow customers to request services and report problems directly to the Town of Oakville

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Service Requests and Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Find out “Where’s my nearest?”

                                        Help a customer find their nearest town services (parks, trails, recreation facilities, rinks) by searching by address, postal code, or by picking a location from a map.

                                        2 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Maps  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Customized notifications to find out what's happening in my neighbourhood — e.g., planning applications, road works, events

                                          Sign up to be notified via email about planning applications, business licenses, road works and other activity in your neighbourhood.

                                          4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Meetings and Consultations  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base